Property management for the wider Wellington region
Looking for a place, or already living in one of our rentals? Here's what you need to know.
Every property we have available, in one place.
Tell us what needs fixing, any time, and add photos if you can.
Rent, repairs, Healthy Homes, moving out and getting your bond back.
Set up an automatic payment so your rent leaves your account before it's due, and allow for bank processing times.
If you think you might struggle to pay, tell us early. We can often work something out, but only if we know.
Never stop paying rent, even if something is wrong with the property. Tell us about the problem instead.
Rent can only go up once every 12 months, with at least 60 days' written notice.
If a repair can't wait, call us straight away, day or night.
We visit about every 12 weeks to check on the property, and we always give you written notice first.
It's a chance to tell us about anything that needs fixing, too.
On a periodic tenancy, give us at least 21 days' written notice. Then work through this list before your final inspection.
On a fixed-term tenancy, talk to us first, because different rules apply. The full list is in our move out checklist.
After you move out we inspect the property and compare it with the entry report.
If everything's in order, you and we sign the bond refund form, and Tenancy Services pays the bond into your bank account.
If there's something to put right, we'll tell you in writing. Sorting it quickly speeds up your refund.
Call your property manager, or report maintenance online any time.
